Who We Support
At Otherside Support Coordination
we believe every person deserves support that recognises their individuality, respects their story, and empowers their goals.
Whether you’re navigating the NDIS for the first time or looking to get more out of your current plan, we’re here to walk with you every step of the way.
We support NDIS participants of all ages, abilities, and backgrounds—providing guidance, advocacy, and connection to services that truly fit your life.
Participants We Support
People with Psychosocial Disability
We support individuals living with mental health challenges to:
- Build stability and safety in daily life
- Connect with the right mental health supports
- Manage complex barriers and changes
- Strengthen routines, independence, and confidence
People with Autism Spectrum Disorder (ASD)
We help participants of all ages:
- Access therapies and developmental supports
- Improve social, communication, and functional skills
- Connect with specialised schools, programs, and community activities
- Find supports that understand sensory, behavioural, and communication needs
People with Intellectual Disability
We assist participants to:
- Build daily living and self-management skills
- Connect with behaviour support and developmental programs
- Access living options such as SIL, SDA, ILO
- Engage in community, learning, or employment opportunities
People with Physical Disability
We support people experiencing physical limitations to:
- Access assistive technology and mobility supports
- Connect with physiotherapy, OT, and specialised health services
- Find accessible housing or modify their home
- Maintain independence, safety, and wellbeing
People with Neurological Conditions
Including MS, ABI, CP, stroke, and degenerative conditions.
We help participants:
- Navigate complex, changing support needs
- Coordinate multidisciplinary care teams
- Plan for long-term accessibility and independence
- Connect with medical, allied health, and mobility services
Children & Young People (0–18)
We support families by helping them:
- Understand early intervention pathways
- Access paediatric therapies and developmental programs
- Coordinate school-based and community supports
- Manage transitions and reassessments with confidence
Adults of All Support Levels
From low-support participants needing occasional guidance to those requiring high-level, ongoing coordination—we tailor the approach to exactly what you need.
Participants with Complex Needs
We specialise in supporting people who require:
- Specialist Support Coordination
- Crisis or risk management
- Behaviour support plans
- High-intensity or multiple-provider teams
- Complex housing and living pathways (SIL, SDA, ILO)
Across Every Stage of Your NDIS Journey
Starting Your First Plan
We help you understand your funding, set up supports, and feel confident navigating the system.
Reviewing or Reassessing Your Plan
We help gather reports, identify unmet needs, and advocate for funding that properly reflects your goals.
Finding the Right Providers
We connect you with therapists, support workers, housing providers, plan managers, and community services that match your preferences.
Building Capacity & Independence
Our goal is to help you build skills, take control of your supports, and live life your way.
Where We Support
We provide in-person and remote Support Coordination across Australia, with dedicated team members in:
- Brisbane
- Gold Coast
- Hunter Valley
- Sydney
- Melbourne
- Remote nationwide support
No matter where you are, we ensure you feel supported, informed, and genuinely cared for.
Your Goals. Your Life. Your Way.
Every NDIS journey is different — and we’re here to support yours with clarity, compassion, and consistent communication.
if you’re ready to see what’s possible with the right support, Otherside Support Coordination is here to help you move forward confidently.
Ready to get the support
you deserve?
We’re here to make the NDIS clearer, more manageable, and
more empowering.